WARRANTY SATISFACTION
At Louvini, we want you to shop with complete confidence.
You have a 14-days satisfaction guaranteee from the date you receive your order. If you are note completely satisfied with your purchases, you may return it within 14 days.
To request a return, simply contact our customer service team, and we will guide you through the return process.
You can also refer to our Return policy for more information.
LEATHER PRODUCTS WARRANTY
We take great care in crafting our leather products, which are handmade in a traditional atelier in Europe.
Our leather products are covered by a 3-month warranty against manufacturing defects from the date of delivery.
If a manufacturing defect is identified, we will repair or replace the product at no additional cost.
To preserve their original appearance for as long as possible, our leather products should be handled with care. Natural wear and tear, particularly of the leather, is not considered a manufacturing defect.
If you purchased your product from one of our retailers, please contact them directly so they can assist you with you warranty claim.
